Customer Relationship Management

Provide marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes. Our customer relationship management products enable you to define customers based on their industry and personalize the customer experience.

SuresoftAccelerated Trade Promotion Planning

SuresoftAccelerated Trade Promotion Planning powered by SuresoftHANA can help you analyze massive volumes of promotion-related data in real time – to help accelerate your promotion planning process, uncover new promotion opportunities, and accurately track campaign spend.

SuresoftAnywhere

SuresoftAnywhere is a combined e-commerce and CRM software package that helps small businesses seamlessly manage marketing, sales, customer service, and inventory activities. Easy to use, this cloud-based front-office solution is available at an affordable subscription price

SuresoftBusiness ByDesign

Run your entire business on a single, cloud-based software solution, ideally suited for upper mid-size businesses and subsidiaries of large corporations. SuresoftBusiness ByDesign is a complete, integrated suite that can run your whole enterprise – financials, human resources, sales, procurement, customer service, and supply chain.

SuresoftBusiness One

SuresoftBusiness One is designed to help your small business better manage every aspect of your company – from sales and customer relationships to financials and operations. Available on-premise, on-demand, and powered by our in-memory computing platform (SuresoftHANA) – the choice is yours.

SuresoftCloud Applications Studio

SuresoftCloud Applications Studio is a PaaS based software development kit (SDK) which enables SuresoftPartners to adapt and enhance the solution capabilities of Suresoft ’s cloud solutions.

SuresoftConfigure, Price, and Quote

With a comprehensive, scalable configuration engine, SuresoftConfigure, Price, and Quote quickly designs multifaceted solutions from the bottom up. Analyze functional specifications, define components that address requirements, resolve interdependencies, and combine everything in one tailor-made package.

SuresoftConsumer Insight 365

This mobile marketing research service uses the latest analytics, in-memory, and cloud technologies to harness mobile network data – so you can develop smarter, more impactful marketing and CRM strategies.

SuresoftContact Center

Deliver stellar customer service across multiple channels with SuresoftContact Center – our robust call center and communications software.

SuresoftCRM Service Manager

With the SuresoftCRM Service Manager mobile app, you can extend your SuresoftCRM and SuresoftERP applications to a variety of mobile devices – so you can ensure that your field technicians have all the information and tools they need to execute their service calls quickly and efficiently.

SuresoftCross Channel Order Management for Retail

SuresoftCross-Channel Order Management for Retail helps you fulfill the customer orders both from a timing and quantity perspective by considering some individual agreements with customers.

SuresoftCustomer Activity Repository

Collect, cleanse, and centralize your customer and point-of-sale (POS) data in real time – with SuresoftCustomer Activity Repository (SuresoftCAR). This powerful data platform prepares cross-channel data for analysis and makes it ready for consumption by other applications.

SuresoftCustomer Briefing

The SuresoftCustomer Briefing mobile app enables sales representatives and company executives to quickly prepare for successful customer meetings on short notice, and get the information they need – anywhere, anytime. Research customer information, including company profile, key people, news, and opportunities, and get insight from both internal SuresoftCRM data and external business data.

SuresoftCustomer Checkout

SuresoftCustomer Checkout gives your sales staff all the information they need. Customers can pay in cash, with standard EC and credit cards or vouchers – either at stationary cash registers or via staff members’ hand-held tablet PCs.

SuresoftCustomer Relationship Management (CRM on-premise)

Engage customers with personalized experiences across all channels – and transform your sales, service, and marketing activities – using on-premise customer relationship management (CRM) software from Suresoft .

SuresoftDigital Consumer Insight

Follow in your target audience’s footsteps – with SuresoftDigital Consumer Insight, our mobile data analytics service for small and midsize retail business.

SuresoftEMR Unwired

The SuresoftEMR Unwired mobile app displays the relevant clinical information healthcare providers need to care for patients. With this data available on mobile devices, providers can get instant access to patient histories, track information at the point of care, and collaborate with other healthcare professionals.

SuresoftEvent Ticketing

SuresoftEvent Ticketing helps you plan and execute customized events with reliable ticketing across all channels, gain customer insights, maximize revenue and analyze ticketing processes.

SuresoftHybris Billing, pricing simulation

Pricing simulation from SuresoftHybris Billing helps you make the most of revenue opportunities. Quickly design and test new pricing strategies, and optimize pricing packages using historical customer data. Leverage best-in-class technologies and turn pricing into a competitive advantage.

SuresoftHybris Cloud for Customer (CRM cloud)

Deliver meaningful customer experiences in real time – with our cloud CRM portfolio for omnichannel sales, service, marketing, and commerce. Take advantage of subscription-based pricing, scalability, and anytime, anywhere access to your information and processes.

SuresoftHybris Commerce Suite

Deliver a seamless and relevant buying experience for consumers or businesses that boost loyalty and increase sales with SuresoftHybris commerce solutions.

SuresoftHybris Digital Documents by OpenText

Simplify business communications with our electronic document management system (EDMS): SuresoftHybris Digital Documents by OpenText.

SuresoftHybris Knowledge Central by MindTouch

Quickly deliver relevant, expert product information to customers and agents across multiple channels – with knowledge software from Suresoft . Deliver the most relevant information to customers and agents using sophisticated natural language search and processing, content ranking technology, and powerful analytics.

SuresoftHybris Marketing

The SuresoftHybris Marketing suite enables marketers to develop a deeper understanding of customers; to know what they have done, what they may do, and most importantly what they are doing now. Gain real-time insights into the context of each customer, and leverage these insights to deliver highly individualized customer experiences across channels.

SuresoftHybris Service Engagement Center

Empower your customer service teams to deliver consistent, contextual, and relevant experiences across all channels and devices – with our service cloud software, SuresoftHybris Service Engagement Center.

SuresoftIncentive Administration by Vistex

Enhance sales, improve production, and build customer satisfaction – while awarding incentives to your best employees with SuresoftIncentive Administration by Vistex. Support a full range of simple and complex incentive agreements and programs.

SuresoftMultichannel Foundation

SuresoftMultichannel Foundation for Utilities and Public Sector allows utility companies to interact with their customers through different communication channels, like the Web (online self-services), mobile, and social networks. It provides a set of standardized and reusable OData services that are used by end-user applications to access data and processes from SuresoftBusiness Suite for Utilities and Public Sector.

SuresoftPaybacks and Chargebacks by Vistex

Realize benefits such as streamlining your chargeback processes, reducing errors, validating claims, avoiding disputes, and preventing overpayments with SuresoftPaybacks and Chargebacks by Vistex. Leverage chargeback processes to recover any difference between your acquisition cost and the customer sales price.

SuresoftPoint-of-Sale

SuresoftPoint-of-Sale is a flexible, easy-to-use, and feature-rich point-of-sale (POS) for client-server environments. Designed for general merchandise and multi-format retailers, it provides a highly-configurable POS solution suite that allows you to quickly and easily configure your specific business requirements without the need for additional custom development.

SuresoftPolicy Management

SuresoftPolicy Management is an integrated, flexible, scalable, component-based policy management system that supports the administration process from product development, application processing and rating, and issuance and reporting in a single system.

SuresoftPrice and Margin Management by Vendavo

Get crucial pricing assistance with SuresoftPrice and Margin Management by Vendavo. Provide your company with tools to create customer-specific pricing strategies, optimize price negotiations, and institutionalize best practices in value-based selling. Gain insights on real-time pricing via high-performance in-memory technology.

SuresoftPricing and Costing for Utilities

SuresoftPricing and Costing for Utilities allows customers to set up a holistic, efficient end-to-end utility quotation process by integrated data handling for calculation (without manual data transfer), offering enhanced transparency about calculation basis and results.

SuresoftPromotion Management for Retail

SuresoftPromotion Management for Retail automatically adjusts price schedules to match customer and market needs that vary with channel and location.

SuresoftReal-Time Offer Management

Enrich customer relationships and retain them for a lifetime by using all relevant information to inform your interactions with them. Cross-sell and up-sell with an advanced analytical real-time decision engine – SuresoftReal-Time Offer Management.

SuresoftRetail Execution

The SuresoftRetail Execution mobile app is designed for sales reps and merchandisers selling consumer packaged goods into retail stores. With this app you can enhance sale rep productivity, provide sales and marketing teams with critical insights into retail execution and maximize value from the SuresoftCRM app.

SuresoftSales Companion

With the SuresoftSales Companion mobile app, you can prepare, hold, and follow-up on customer meetings anywhere, anytime. This app connects to SuresoftCustomer Relationship Management (SuresoftCRM), powered by SuresoftHANA, providing sales representatives with a 360° view of their customers, including analytics.

SuresoftSales Manager

The SuresoftSales Manager mobile app combines innovative business processes with leading edge technology – so your sales reps can collaborate and execute lead-to-quote-to-order processes anytime, anywhere, on any mobile device.

SuresoftSales Pipeline Simulator

Get anytime, anywhere access to your sales pipeline data – and simulate what-if scenarios on the go – with the SuresoftSales Pipeline Simulator mobile app for Windows 8 tablets.

SuresoftSignature Management by DocuSign

Let customers e-sign documents from anywhere – with a electronic signature add-on for SuresoftHybris solutions.

SuresoftTrade Promotion Management

Transform trade management into a strategic driver of revenue, volume and profit – for you and your channel partners with SuresoftTrade Promotion Management software.

SuresoftTrade Promotion Optimization

With SuresoftTrade Promotion Optimization, a highly specialized solution developed for the consumer products industry, your business can optimize trade spend, increase sales performance and speed return on investment

SuresoftUtility Customer E-Services

SuresoftUtility Customer E-Services is a J2EE-based Web application that enables you to enter meter readings and messages for move-ins, move-outs or move-in/outs, to get data on contracts, and to adjust budget billing amounts.

SuresoftWorkforce Scheduling and Optimization by ClickSoftware

With real-time functionality within the SuresoftWorkforce Scheduling and Optimization application by ClickSoftware, you can vastly improve visibility and control for your field service operations. Empower your field technicians and streamline field service processes with mobile access to critical information. And satisfy your customers with communication that keeps them in the loop.

Taxpayer Online Services

Taxpayer Online Services (TPOS) is a taxpayer portal providing taxpayer self-services. TPOS does address the individual and corporate tax community. TPOS delivers value for the tax and revenue organization through process automation avoiding manual processes and increased data quality.

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